Frequently Asked Questions
Everything you need to know about finding your perfect seat.
How do I choose the right chair for my height and weight?
Each product page includes a detailed sizing chart. We recommend checking the maximum weight capacity and the adjustable height range to ensure the chair provides optimal lumbar support for your frame.
What is your shipping policy for large furniture items?
We offer free standard shipping on all ergonomic chairs within the continental US. Orders are typically processed within 2 business days and delivered via specialized furniture carriers within 5-7 business days.
Do the chairs come pre-assembled?
To ensure safe transit, our chairs are shipped semi-assembled. We provide easy-to-follow instructions and all necessary tools in the box; most customers complete assembly in under 20 minutes.
What is your return policy if I find the chair uncomfortable?
We offer a 30-day 'Risk-Free Sit' trial. If you are not completely satisfied with your comfort levels, you can return the chair in its original packaging for a full refund.
What kind of warranty do you offer?
All our ergonomic chairs come with a 5-year limited warranty that covers structural defects, pneumatic lifts, and adjustment mechanisms to ensure your long-term comfort.
Do you offer bulk discounts for home offices or corporate spaces?
Yes, we provide volume pricing for orders of 5 chairs or more. Please contact our sales team via the 'Bulk Orders' page for a custom quote.