Returns & Exchanges

We want you to feel perfectly supported by your new workspace setup, which is why we offer a 30-day trial period on all ergonomic seating. If your chair isn't the right fit for your posture or comfort needs, we provide a streamlined return and exchange process.

Return Process

• 1.
  Initiate Your Request

  Log into your account and visit the 'Order History' section to select the item you wish to return and receive a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Package

  Disassemble the chair carefully and place all components back into the original shipping box using the protective foam inserts to prevent damage during transit.

• 3.
  Affix the Shipping Label

  Download and print the prepaid return shipping label provided via email, then securely attach it to the outside of your package over any old labels.

• 4.
  Drop Off and Refund

  Hand the package to the designated carrier; once our warehouse inspects the returned item, your refund will be processed to your original payment method within 5-7 business days.